At NaturalReader, protecting customer data is a top priority. Here’s how we help secure your projects, login credentials, and payments.
Security and infrastructure
• All data is transferred exclusively via HTTPS, ensuring a secure and encrypted connection
• Our services are GDPR compliant to protect user privacy
• We rely on trusted cloud providers including Amazon, Google, IBM, and Microsoft, all of which follow strict security standards
User authentication and access control
• User authentication is managed through Amazon AWS Cognito
• AWS Cognito meets major security standards, including SOC 1–3, PCI DSS, and ISO 27001, and is HIPAA-BAA eligible
• Our API is integrated with AWS Cognito to ensure that only authorized users can access their data
Encryption and secure storage
• We use AES encryption (ISO/IEC 18033-3) to protect project data
• Project files are stored in Amazon AWS S3 and are encrypted using S3 default encryption
• Our S3 storage is private and cannot be accessed publicly
• S3 storage is linked to AWS Cognito, ensuring users can only access their own files
• Users can choose to store project data locally or securely online
AI model training and data use
• Customer-provided content, including inputs and outputs, is never used and will not be used to train our AI models or LLM systems
• Your data is processed only to deliver the requested service and is not incorporated into model training
Secure payment processing
• Payments are handled by Stripe, which maintains the highest PCI compliance standards for payment security
Data privacy
• We do not sell or share customer data with third parties
• Your data remains private and is used only to provide the service