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Mobile App - Change or Reset Password

How to change or reset your NaturalReader login password

Kim Smith avatar
Written by Kim Smith
Updated over a week ago

If you're registered through the Google Account or Apple ID login options and forgot your password, you must reset your password through Google or Apple respectively.

Password Reset

If you're registered by email and forgot your password, use the password reset function to set up a new one.

  1. Select Account from the side menu

  2. Select Login

  3. Enter your email address select Next

  4. Select Forgot Password?

  5. Confirm your account email address then select Send Email to send a reset password link. Do not close the browser tab or window.

  6. Check your inbox (and junk folder) for your verification code. It expires after 1 hour.

  7. Return to the login window and enter the verification code and your new password.

  8. Select Next to complete the password reset

Change your Password

Change your account login password if you're registered by email. If you're registered through the Google or Apple login options, you must change the password through Google or Apple respectively.

  1. While logged into your user account, select Account from the side menu

  2. Select Edit

  3. Select Change Password

  4. Enter the old password and confirm the new password

  5. Select Confirm to save the new password

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