Mobile App - Refunds

How to request a refund for Premium or Plus plans

Kim Smith avatar
Written by Kim Smith
Updated over a week ago

Please keep in mind that as a subscription service, the payments are recurring by default. If you don't want to subscribe anymore, please cancel before your next billing date.

​The auto-renew is on by default when you subscribe. You can turn the auto-renew off by cancelling your subscription. When you cancel, your paid access continues until the end of the current billing period.
If you are eligible for one, please contact us to request a refund. Refunds are not issued automatically.
​If you purchase the app from the App Store or Google Play Store, you are subject to Apple/Google's terms and refund policy, which may differ from ours.

Refunds for Premium or Plus plans (if purchased from

  1. Monthly plans may be refunded for up to 14 days and yearly plans for 30 days

  2. If you are eligible, email to request a refund

App Store and Google Play Store Subscriptions

Please keep in mind that the App Store and Google Play will have their own policies when requesting a refund from their stores

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