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If you purchased a Plus, Pro, or EDU subscription directly from our website, you can cancel at any time through the Customer Portal from the web or mobile app.
A link to the Customer Portal is included in your order confirmation email under
"Customer Portal". Or, login to the app and go to Account > Subscription & Billing > Customer Portal.
Subscriptions purchased from the App Store or Google Play can only be cancelled from your iOS or Android device.
Please keep in mind that as a subscription service, the payments are recurring by default. If you don't want to subscribe anymore, please cancel before your next billing date.
The auto-renew is on by default when you subscribe. You can turn the auto-renew off by cancelling your subscription. When you cancel, your paid access continues until the end of the current billing period.
Cancelling a subscription does not automatically grant you any refund. Contact us if you are eligible for a refund.
Cancel Subscription (if purchased from www.naturalreaders.com)
Open the personal web app or mobile app
Login to your user account by going to Account and selecting Login
Once you are logged in, go to Account and select Subscription & Billing
Select Customer Portal
Select Cancel plan next to the subscription you'd like to cancel
Paid service continues until the end of the current billing period
Cancel Subscription (if purchased from the App Store)
All subscriptions through the Apple App Store must be managed through your Apple ID settings.
Open the Settings app on your iPhone or iPad.
Tap your Apple ID (your name) displayed at the top of the screen.
Select Subscriptions.
Locate and select the NaturalReader subscription.
Tap Cancel Subscription and confirm the cancellation.
Cancel Subscription (if purchased from Google Play)
All subscriptions through Google Play must be managed through your Google Account settings.
Open the Google Play Store app on your Android device.
Tap your profile icon in the top-right corner.
Navigate to Payments & Subscriptions > Subscriptions.
Find the NaturalReader subscription and select it.
Tap Cancel Subscription and confirm the cancellation.
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