AskAI Access with EDU

Enable or disable your EDU users' access to the AskAI assistant feature

Kim Smith avatar
Written by Kim Smith
Updated this week

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AskAI is a personal AI assistant that's powered by ChatGPT. AskAI can help with summarizing documents or answer questions user ask about the text.

Access to this feature is on by default. If you don't want your users to use AskAI, the EDU Owner can disable it from the EDU Management settings.

Keep in mind that EDU Management settings can be accessed from the web app version only. It cannot open from the mobile app.


Disable AskAI

AskAI is on for all users by default. The EDU's School Owner can disable user access to AskAI from the EDU Management settings.

  1. Open the personal web app. If you're already logged in, skip to Step 3. If you're already in the EDU Management settings, skip to Step 4

  2. Login to your user account by going to Account and selecting Login

  3. Once you're logged in, return to Account and select EDU Management

  4. Select School Information from the left side menu

  5. Next to AskAI, click the switch to disable access

  6. All users will now have AskAI hidden in the app interface
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Enable AskAI

The feature is already on by default. If it's been disabled, the EDU School's Owner can re-enable AskAI access at anytime.

  1. Open the personal web app. If you're already logged in, skip to Step 3. If you're already in the EDU Management settings, skip to Step 4

  2. Login to your user account by going to Account and selecting Login

  3. Once you're logged in, return to Account and select EDU Management

  4. Select School Information from the left side menu

  5. Next to AskAI, click the switch to enable access

  6. All users can now access AskAI from the app interface

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