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NaturalReader Commercial
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NaturalReader Commercial - Customer Portal - Cancellation & Renewals
NaturalReader Commercial - Customer Portal - Cancellation & Renewals
Turning off auto-renew and how to cancel a subscription with the Customer Portal
Kim Smith avatar
Written by Kim Smith
Updated over a week ago

Auto-renew and Subscription Cancellation

Please keep in mind that as a subscription service, the payments are recurring by default. Subscriptions can be cancelled from the Customer Portal.

If you do not wish to continue your subscription, cancel it through the Customer Portal before the next billing date.

After cancelling, premium service continues until the end of the current billing cycle.

  1. Select Accounts from the side menu

  2. Select Subscription & Billing

  3. Select Customer Portal

  4. Next to the subscription you wish to cancel, select Cancel plan

  5. To confirm, select Cancel plan again

  6. Your subscription will then expire at the end of the current billing period. Your access to paid features continues until the current billing period ends.

If you are on a Team Plan, only the subscription owner can cancel the subscription. Invited users cannot cancel, renew, or access billing and invoice information.

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