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Upgrades (EDU)

Upgrade from Premium EDU to Plus EDU or add extra users to your plan

Kim Smith avatar
Written by Kim Smith
Updated over 6 months ago

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At the moment, there's no way for you upgrade from monthly to yearly billing or add extra users on your own through the app, but you can contact us for help and we can process the upgrade for you.

Upgrade prices are prorated based on the time remaining on your plan. We will confirm your total cost to upgrade before processing your payment. Visit the pricing page for more details on regular EDU plan rates.

Only the subscription owner is authorized to allow plan modifications and payments. If you are only a member on an EDU plan, ensure that it is the subscription owner who contacts us to confirm authorization for purchasing additional seats for the plan.


Upgrade from Premium EDU to Plus EDU

You can upgrade at any time from Premium EDU to Plus EDU at a prorated cost. The only difference between Premium and Plus are the voices. Visit here for more details about voices, languages, and TTS limits.

  1. Open the personal app and select Account

  2. Select Contact Us

  3. Send us a message letting us know you wish to change from Premium to Plus

  4. We will get back to you within 1 business day letting you know what the prorated cost will be and ask you to confirm that you accept the upgrade cost

  5. With your confirmation, we will process the upgrade and charge the payment information saved on your account

  6. A receipt will be emailed and we will contact you to confirm the upgrade has been processed

  7. You're now on the Plus EDU plan!

  8. Go to Account and select Subscription & Billing to view your new plan information.
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    Your plan will renew 1 year from the date you upgraded at your new Plus EDU price based on your user count. Visit the pricing page for more details on Plus EDU rates.
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Add Extra Users

You can increase the total amount of users you have on your EDU plan at any time for a prorated cost. The cost depends on if you have Premium EDU or Plus EDU and how many total users you require.

  1. Open the personal app and select Account

  2. Select Contact Us

  3. Send us a message letting us know you wish to add users and either confirm the amount of users you want to add or confirm the total amount of users you want to have on the plan

  4. We will get back to you within 1 business day letting you know what the prorated cost will be and ask you to confirm that you accept the upgrade cost

  5. With your confirmation, we will process the upgrade and charge the payment information saved on your account

  6. A receipt will be emailed and we will contact you to confirm the upgrade has been processed

  7. You can now invite new members!

  8. Go to Account and select Subscription & Billing to view your new plan information.
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    Your plan will renew 1 year from your original subscription start date at the new price based on your total user count. Visit the pricing page for more details on Team Plan pricing.
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